May 2009 - Issue 5
Webcom, Inc Newsletter
 

In this Issue

» Letter from Aleksandar Ivanovic, President & CEO
» Webcom, Inc. Announces New Release of WebSource CPQ (Configuration, Pricing, Quotation & Proposal) V7.0
» Cloudforce - Minneapolis, MN
 

Simplification Expert Tips

» Simplification Expert Tips
 

Customer Success

NEC Europe
NEC Europe Successfully Selects Webcom, Inc. Quoting Solution with Salesforce CRM via the AppExchange
 

Contact Info and place

Webcom, Inc.
324 E. Wisconsin Ave. Suite 1300
Milwaukee, WI 53202
414.273.4442
Sales
sales@webcominc.com
Tech Support
support@webcominc.com
CPQ demo
CPQ Free Trial
CallidusCloud WorkFlow demo
CallidusCloud WorkFlow Free Trial
Visit us at
www.webcominc.com
CPQ User Group
Webcom, Inc. Blog
 

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Letter from Aleksandar Ivanovic, President & CEO

Alex Ivanovic, President & CEO

Our R&D, professional services and sales and marketing groups are continuing with their furious pace.

As most of you know, we launched CPQ V7 and CallidusCloud WorkFlow R5 this month. Both new releases have many new significant features. Some of the most notable CPQ enhancements are multilingual data; significant speed enhancements for the most complex proposals and contracts; ability to handle partial orders in the CPG and FMCG space; and enhancements to our up-selling and cross-selling capabilities via promotions, bundles, special orders, volume discounts.

CallidusCloud WorkFlow customers have gained the following features: ability to allow non-users to create cases; ability to handle cases with iterative data, such as multi line item returns, expense reports, purchase requisition approvals; ability for users to create their own case groupings; ability for users to save their favorite search filters; ability to update multiple cases at once; built in chat; single sign-on, etc.

But we are not stopping there. We have already started working on CPQ V8 and CallidusCloud WorkFlow R6. One of the key areas of focus will be improved collaboration with our users so that they can better keep up with our pace of innovation.

We've also gained many new customers, including ones in the verticals where we were not present in the past. What's particularly exciting is that these customers created a free trial on their own, did their own POC setup and proved to themselves that the application does what they need before purchasing it. Shouldn't all enterprise software be sold that way?


Webcom, Inc. Announces New Release of WebSource CPQ (Configuration, Pricing, Quotation & Proposal) V7.0

Enhancements to WebSource CPQ Demonstrate Continued Leadership in End-User Functionality and Administrative Ease of Use

Milwaukee, Wisconsin, March 31, 2009 – Webcom, Inc., the leader in simplified quote-to-order enablement for the selling of complex products and services, announced today the availability of version 7.0 of its market leading WebSource CPQ (Configuration, Pricing, Quotation & Proposal) solution. The new release continues to demonstrate the leadership Webcom brings to the market in terms of both end-user capabilities and administration ease of use, set-up and ongoing maintenance.

"Our never-ending goal is to drive value for our customers with the fastest to implement, easiest-to-use, and easiest-to-maintain quoting tools on the market. This release continues to move us closer to that goal for the benefit of our current and future customers," said Aleks Ivanovic, CEO and founder of Webcom, Inc.

Based on client feedback, requests and implementation work done with our CRM partners, WebSource CPQ V7.0 provides significant new user and administrative enhancements. The new user and administrative enhancements are focused in areas that include ease of use, click minimization, enhanced order management and complex promotional programs:

  • Special pricing and promotions simplifying the application of complex promotions
  • Document generation improvements
  • Enhanced multilingual data
  • Partial orders addressing the needs of master/blanket quotes and partial orders/deliveries
  • Advanced offline synchronization triggering workflow actions for CRM integration
  • Further B2C ease of use in regards to catalog navigation, quantity inputs and bulk validation
  • Enhanced notifications including XLS file attachments
  • Product Aliases having effectivity dates

"We continue to get value from WebSource CPQ and are keen to use more of the business-to-consumer (B2C) ease of use features that Webcom continues to bring to the business-to-business (B2B) world, making it easier and easier to quickly put quotes together," stated Greg Robinson, M.S., National Sales Manager for Gilson, Inc.

WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ allows sales people, channel partners and consumers to easily and skillfully configure, price, quote and propose products/services.

"With a keen eye and ear to the market, work in the fast-moving consumer goods environment (FMCG) has driven several enhancements that can be leveraged across a number of industries, including the enablement of complex promotional programs in a simplified way and continued expansion of order management to include the concept of master quotes and partial orders," stated Chris Lesar, Executive Vice President of Webcom.


Cloudforce - Minneapolis, MN

Wednesday, May 6, 2009 —The Hyatt Regency, 1300 Nicollet Mall

Cloudforce  - Minneapolis

As a salesforce.com partner, Webcom, Inc. is excited to take part in the upcoming Cloudforce Tour. Register to attend the event here, and stop by our booth to see the application in action.

We look forward to seeing you there!



Simplification Expert Tips

  • Use the promotions and special pricing (Setup » Pricing/Calculations » Promotions/Special Pricing) feature to setup special pricing for customers, promotions, bundles, etc. If a lot of special pricing rules are needed, then they can easily be exported and imported through an Excel spreadsheet.
  • The administration has a statistics section where you can see quote activity from users and quote history. Very useful to see what your users are up to. This section is at the bottom of the administrative menu, next to the Exit Setup link.
  • You also have the capability to change every label used throughout the system. If you don't like a term, such as 'Customize' in the catalog, you can easily change it using our Dictionaries tool (Setup » General » Dictionaries). Additionally, if you are using CPQ across multiple languages, you can now translate all labels and administrative defined inputs, such as products, attributes, statuses, approval rules, etc. Appropriate admin sections allow you to translate your inputs, if necessary.


 
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Webcom, Inc. provides software solutions that simplify the complex and helps you attain your goals. For more information, please visit www.webcominc.com